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In this page, we'll look at what can be recorded against manual overrides of prerequisites in SSO, and how it can be viewed. |
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The natural condition of eligibility
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By Student/By Selection
Student eligibility to choose a certain
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Selection can be viewed in Tick/Flick
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, an area
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within the Checklist.
The first two options will allow you to search for a
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Student or a
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Selection (these screens are very similar, so only one is shown
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here).
Use these first two options to review or make changes to eligibility for
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Students to choose Selections.
Changes made from either of these two options will not send notifications to
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Students.
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Course Counsellors and HoLAs have access to this screen as well, but they are only able to
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view the records of Students who are assigned to them (Course Counsellors), or Selections assigned to them (HoLAs).
The 'Required' column shows the
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Pre-requisite Formula for each Selection.
Components in green have been met in the
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Students'
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Results, any marked in red
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have not.
In the 'Override' column, green indicates that the
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Student is able to choose the
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Selection, and red means they can't.
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By Override Request
The third option available is where any
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Override requests from
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Students will appear.
This area becomes active once
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Students have started logging in, making
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Selections, and requesting permission to choose
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Selections they don't have the required results for.
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This contains the result required for the Selection in the 'Pre-Req' column, and a tick (to approve) and cross (to decline) in the 'Override' column.
If the tick is green, the selection has been approved. If the cross is red, it means it has been declined.
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Overriding
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eligibility
It may be decided that a
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Student should be able to choose a Selection that they haven't met eligibility for (perhaps because they were very close to the required result), or that they should not be able to choose a Selection (perhaps because it is a trigger for a selection pathway not appropriate for the student).
In any case Tick/Flick is the appropriate place to change these types of situations. Overriding eligibility can be done by any Co-Ordinator, the HoLA for the specific Selection, or a Whole Year Level Access HoLA.
Before students have logged in
In the first two options (By Student and By Selection), student eligibility for a selection can be changed by moving the switch to the opposite side, in the Override column.
Before this change is completed, SSO will give the person completing the change an opportunity for them to enter the reason the change has been made. The
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Staff member making the decision doesn't have to leave notes, but SSO will still record who made the change for audit purposes. Once the Override and Save Notes button is pressed, the switch will change colour, and will have a tick or cross in it
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to shows it has been manually changed.
Students will not get a notification when using these two options.
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Responding to a student's request for permission to make a Selection
The third of the three options is dedicated to responding to
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Students' requests for
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Selections.
The HoLA assigned to a Selection will get an email when a
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Student requests permission to be able to choose a
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Selection, and the instructions in the email will direct them to this option.
After considering the request, the
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Staff member who is making the decision can click on the tick to approve the request, or the cross to decline it.
This is different to the first two options
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as the student has asked a question, and should therefore receive a response.
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Clicking on the tick or cross will open two modals, one after the other.
The first of these is the Internal Notes - these are not sent to the student.
The second is the External Notes - these will accompany the email that advises the Student on decision on
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their Request.
Once the Override and Save Notes button is pressed for both of these
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modals the email is sent to the
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Student, and the
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Notes are recorded in SSO.
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When a decision is changed
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Extracting Tick/Flick information
Co-ordinators can extract a list of all Tick/Flick (override) transactions that are made.
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Go to: Checklist > (Select a Year Level) > Extract > Extracts > Tick/Flick
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Here
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are a few rows of sample data
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as an example.
