This page is about how to check or reset a PIN for a parent.
Go to: Help Users
To check a parent’s PIN:
1. Click the Parent Help dropdown to expand the section
2. Select the parent’s name from the dropdown
You can refine the list by using the search field
3. Click ‘Show PIN’ to see the current PIN
4. Click the close button to hide the current PIN
To reset a parent’s PIN:
1. Click the Parent Help dropdown to expand the section
2. Select the parent’s name from the dropdown
You can refine the list by using the search field
3. Click ‘Reset PIN’
4. Confirm on the screen as instructed
5. The new PIN will be displayed on the screen