This page is about the settings required to let parents request their login credentials directly from PTO
If you have most of the email addresses for your parents, use this method to distribute parent login details.
You will only be required to send login credentials to parents that you don’t have email addresses for.
Go to: Settings
To enable parents to retrieve their login details via email:
1. Click Parent Settings to expand the section
2. Select the ‘Yes’ option, then
3. Ensure that ‘Include clickable login link in email’ is ticked
4. Click the tick in this sub-section to save the change
5. Enable parent access to verify that Obtain PIN/Password appears on the login page
Remember to turn parent access off if only enabled to test this function.
This option will only appear when parent access is enabled.
If you would like to make this the default when parent access is enabled, please contact the PTO support team.
Make sure that you distribute login details to any parents that don’t have email addresses in PTO.
For instructions on how to generate paper login slips for these parents, go to Download Parent Login Slips and exclude parents with email addresses
For parent-friendly instructions on how to request login details using Obtain PIN/Password, refer to Obtain PIN/Password from Login Screen (for parents only)