Having created a communication (general or unknown absence) you are now able to amend your message in the following ways:
Add Recipients
Remove recipients
Change the view of your list
Change the options of your message (Edit Communication Type, Revert Subject and Message)
Change the body of your message
Add/remove attachments
Deactivate the message as it is no longer needed
To add recipients
Recipients can be added:
Individually
Collectively
To add recipients Individually:
Search and select Individual recipients using the Search Bar tool.
To add recipients collectively:
Click Add Multiple.
A new screen will appear.
Enter the relevant information into data entry fields.
Info Switch between searching for community members, students and staff members by clicking on the respective tabs in the top of the message bar. Click Search
Info If you wish for only some recipients in the search results to be sent the message, individually untick unwanted recipients. Once recipients are confirmed, click Select x People.
After this step you are ready to generate the message (see Generating a communication).
To remove recipients:
Individually
Search the recipient's name in the bar.
Click the X beside their name.
In Bulk
We have added the ability to Delete All recipients to a draft communication, whereas in the past recipients had to be deleted one by one.
To change the view of your list:
Click View.
Select Table View or Grid View from the drop-down.
Your Message Draft will appear as the message set in Configuration.
To Change the Options of your message
Click Options.
Select Edit Communication Details or Revert Subject & Message.
Option | Description |
|---|---|
Edit Communication Details | Changes communication type i.e. channel of communication through which the message will be |
received | |
Revert Subject & Message | Reverts the subject and message back to their defaults for communication type: |
Unknow Absence SMS ( |
for this example) |
Edit Accordingly.
Click Save/Revert.
To change the body of your message
Click inside the text box for the body of the message.
Edit.
To deactivate a Draft message as it is no longer needed
Click Deactivate
After deactivating (Step 1.) an unwanted Draft message the option to delete the unwanted draft becomes available (Step 2.).
