Generating and Sending a communication
- Zaac Totonjian (Unlicensed)
- Educonnex Support
Generate a message after all necessary amendments have occurred (see Amending a communication).
Generating a Message
Click: Generate Messages.
A confirmation message will appear offering one of the below options:
No - Save Draft
Yes - SendNow
Yes - Schedule Date/Time
Select Confirm to proceed
Your message will then be generated and be Saved as A Draft, Sent, or be Scheduled to be sent.
This is then displayed in list form. From this screen you can Deactivate or Edit the message or Revert back the message to a Draft status.
The Sent Items screen display all messages where the send process has been completed.
The Messages screen display messages related to messages sent that have failed.
Three actions are available:
Regenerate Message (edit)
Regenerate & Send Message (edit and send)
Acknowledge Message Error
