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Templates

Templates

Owned by Zaac Totonjian (Unlicensed)
Last updated: 11 Oct, 2023 by Educonnex Support

Communication templates allow you to set up standard templates for your communications. Within a message template, you can set a header and/or a footer, set whether the template requires a subject (for instance a subject would generally be required for an email template) and whether the template is to be used for SMS or email communications. It is mandatory that you have at least one template created before communications can be sent. It can be blank. The body of the messages will be set when creating the actual message.


To create a template:

  1. Go to Menu > Communications > Configuration. 

    A new screen will appear




  2. Select the Templates card.


  3. Click Actions > New Template.
    A new screen will appear.

 

  1. Complete the appropriate fields for the template. Below is a description of each field:



  2. Click Save.



Recommended Templates

Email Template - which contains an official footer sign off (this can be done for as many sign-offs as required).
SMS Template - could contain a footer with school contact number
Push Notification Template - to be used to send communications to those parents using the Educonnex Android or iOS app
Absence Template - a separate absence template created for your automated messages to parents regarding Unknown Absences (See Sending a communication for unknown absences).