Accessing the communications of other users
These instructions outline the to process to enable a user/s to view all other user's communications.
This functionality is useful for:
oversight of communications by the school administration/leadership team
in the event a user leaves the school and access to their communication records is required
Provision of the ability to access all other user's communications is enable by granting the user the required permission.
Go to: Administration > Security > Roles
Select the role you wish to grant the permission to for example the General Administration Role.
Naturally this permission can be granted to multiple roles, separately, or a separate Access All Communications role could be created and added to individual user's profiles, in addition to their main roles.
Example:
Main Role: Principal
Secondary Role: Access All Communications
Select the Communication icon with the role and enable the Allows access to all user communications permission.
Once enabled this permission allows the user access to other user's communications.