**Reset an Administrator's Password
- Educonnex Support
This page is about how to reset the Password for a PTO administrator.
Only the main administrator can add/edit other administrators. If you cannot see the Admin Team page, this is because you are not listed as the main administrator in PTO.
Go to: Admin Team
To reset a PTO administrator’s password:
Step 1.
On the row of the required PTO administrator, click the change button in the Password column.
Step 2.
a. Enter the specific password for this administrator.
OR
b. Leave it blank and PTO will generate a random 8 character password.
Step 3.
Click the green Save icon to save your changes.
The new Password will now display.
Step 4.
To send the user their login credentials via email, click the Send Email button on the row for the user.
This will generate an email for you to for you to send to the user.
